Website Terms and Conditions

Trend Tiling & DIY Academy

These Website Terms and Conditions set out the rules for using our website:
https://trendtilingacademy.co.uk/

This website is operated by Trend Tiling Academy Ltd, trading as Trend Tiling & DIY Academy.

By using this website, you agree to these terms. If you do not agree with these terms, please do not continue to use the website.

1. About Us

Trend Tiling & DIY Academy provides practical training courses, workshops and learning experiences in areas such as tiling, DIY, carpentry, woodworking, flooring, flat pack assembly and related practical skills.

The information on this website is provided to help visitors learn more about our courses, services, availability, pricing, booking process and general academy information.

Throughout these terms:

  • “We”, “us”, “our”, “the Company” or “Trend Tiling & DIY Academy” refers to Trend Tiling Academy Ltd.

  • “You”, “your”, “customer”, “client” or “visitor” refers to the person using this website or making an enquiry or booking.

  • “Website” refers to https://trendtilingacademy.co.uk/ and any pages connected to it.

2. Website Use

You may use this website for lawful personal or business purposes, including viewing course information, making enquiries, booking courses, reading academy information and contacting us.

You must not use this website:

  • In any way that breaks the law.

  • To send spam, malicious content, viruses or harmful code.

  • To copy, scrape or extract website content for commercial use without permission.

  • To interfere with the website’s security, performance or availability.

  • To impersonate another person or provide false or misleading information.

  • To attempt unauthorised access to our systems, accounts, booking platforms or data.

We may restrict, suspend or block access to the website if we believe it is being misused.

3. Course Information on the Website

We aim to keep all course information accurate and up to date, including course names, prices, dates, durations, descriptions and availability.

However, course information may change from time to time. This may include changes to:

  • Course dates.

  • Course times.

  • Course content.

  • Tutor availability.

  • Pricing.

  • Venue arrangements.

  • Materials or tools used.

  • Booking availability.

  • Minimum attendance requirements.

We reserve the right to update, amend, remove or replace course information at any time.

Any booking made through the website is also subject to our separate Booking Policy & Course Terms and Conditions, which apply to course bookings, payments, cancellations, rescheduling, class minimum numbers and attendance.

4. Bookings and Payments

Our website may allow you to book courses, request information, join waiting lists, submit enquiries or access third-party booking tools.

Where bookings are made through our website or booking platform, the booking will be subject to the terms shown at the time of booking and our separate Booking Policy & Course Terms and Conditions.

Prices shown on the website are displayed in pounds sterling (£) unless stated otherwise.

We aim to ensure that prices are correct, but mistakes may occasionally happen. If a pricing error is identified, we reserve the right to correct the error and contact you before accepting or confirming a booking.

Submitting a booking request does not guarantee that a course will run. Public workshops may be subject to minimum attendance thresholds and confirmation requirements, as explained in our Booking Policy.

5. Card Authorisation and Course Confirmation

Some courses may use a card-authorisation system at the time of booking.

This means you may be asked to provide valid debit or credit card details to secure your place, but no payment may be taken immediately unless clearly stated during the booking process.

Where a course is subject to a minimum attendance threshold, payment may only be processed once the course has reached the required number of participants and has been officially confirmed.

Full details of our class minimum headcount, 72-hour confirmation process and low-attendance cancellation policy are set out in our separate Booking Policy & Course Terms and Conditions.

6. Enquiries and Contact Forms

If you submit an enquiry through our website, you agree that the information you provide is accurate and complete.

We may use your details to respond to your enquiry, provide course information, discuss your requirements, manage a booking or follow up on your request.

You must not submit false, abusive, offensive, misleading or unlawful content through any website form.

We aim to respond to enquiries as quickly as possible, but we do not guarantee a specific response time.

7. Intellectual Property

Unless otherwise stated, all content on this website belongs to Trend Tiling Academy Ltd or is used with permission.

This includes, but is not limited to:

  • Text.

  • Images.

  • Logos.

  • Course descriptions.

  • Graphics.

  • Videos.

  • Downloads.

  • Handouts.

  • Layouts.

  • Branding.

  • Website design.

  • Written content.

  • Marketing materials.

You may view and print pages from the website for your own personal use.

You must not, without written permission:

  • Copy our website content for commercial use.

  • Republish our content on another website.

  • Sell, rent or sub-license our content.

  • Reproduce, duplicate or copy substantial parts of the website.

  • Use our logo, branding, photos or marketing materials.

  • Present our content as your own.

  • Use our course content to create competing training materials.

All rights are reserved.

8. Downloads, Handouts and Learning Materials

Any downloadable content, handouts, guides, course notes or learning materials provided through the website or during a course are for personal learning use only.

You must not copy, share, sell, distribute, upload, publish or reproduce these materials without written permission from Trend Tiling & DIY Academy.

Learning materials are provided for guidance and education only. They do not replace proper training, professional judgement, manufacturer instructions, building regulations, safety guidance or trade experience.

9. Website Content and Accuracy

We take care to provide helpful and accurate information. However, website content is provided for general information only.

We do not guarantee that:

  • The website will always be available.

  • The website will be free from errors.

  • The website content will always be fully up to date.

  • The website will be free from viruses or harmful material.

  • Course availability shown online will always be current.

  • Information on the website will be suitable for every individual circumstance.

You should not rely solely on website content when making decisions involving building work, trade work, safety, legal compliance, property work or paid client work.

Where relevant, you should seek professional advice and follow current regulations, manufacturer guidance and safety instructions.

10. Practical Advice and Training Information

Any practical advice, demonstrations, tips, videos, blog posts, course descriptions or learning content provided through the website are for general educational purposes.

They are not a guarantee that you will be competent to carry out work professionally or independently.

Practical skills require safe working practices, training, experience and judgement. You are responsible for ensuring that any work you undertake is safe, suitable, legal and carried out to the required standard.

Trend Tiling & DIY Academy is not responsible for loss, damage, injury, defective work or poor results caused by misuse of information taken from the website.

11. No Guarantee of Results, Employment or Earnings

Completing a course, reading website content or following information on our website does not guarantee:

  • Employment.

  • Paid work.

  • Trade competency.

  • Business success.

  • Specific earnings.

  • Qualification status.

  • Professional accreditation.

  • The ability to carry out work for customers.

Any career, trade or business information provided is general guidance only.

You are responsible for making your own decisions, gaining appropriate experience, obtaining any required insurance, complying with relevant laws and ensuring you are competent before undertaking work for yourself or others.

12. External Links

Our website may include links to third-party websites, booking platforms, payment providers, suppliers, accommodation providers, social media pages or other external resources.

These links are provided for convenience only.

We do not control third-party websites and are not responsible for their:

  • Content.

  • Accuracy.

  • Availability.

  • Privacy practices.

  • Security.

  • Products.

  • Services.

  • Pricing.

  • Terms and conditions.

Visiting third-party websites is at your own risk. You should read their own terms and privacy policies before using them.

13. Links to Our Website

You may link to our website provided that the link is fair, legal and does not damage our reputation or mislead users.

You must not link to our website in a way that:

  • Suggests we endorse your business, product or service without permission.

  • Misrepresents our relationship with you.

  • Uses our logo or branding without permission.

  • Appears on a website containing offensive, unlawful or harmful content.

  • Damages our reputation.

We reserve the right to request that any link to our website is removed.

14. User Comments, Reviews and Submitted Content

If our website allows users to submit comments, reviews, testimonials, feedback or other content, you are responsible for what you submit.

You must not submit content that is:

  • False or misleading.

  • Offensive, abusive or threatening.

  • Defamatory.

  • Discriminatory.

  • Obscene or inappropriate.

  • In breach of another person’s privacy.

  • Infringing copyright, trademarks or other rights.

  • Used to promote unrelated products, services or spam.

  • Unlawful in any way.

We reserve the right to monitor, edit, reject or remove submitted content at our discretion.

By submitting comments, reviews, testimonials, feedback, photos or other content to us, you grant Trend Tiling & DIY Academy permission to use, reproduce, edit and display that content for website, marketing, training or promotional purposes, unless you have clearly stated otherwise in writing.

15. Reviews and Testimonials

Any reviews or testimonials shown on our website reflect individual customer experiences.

They do not guarantee that every customer will have the same experience or achieve the same result.

We may display reviews from customers, learners, online platforms or social media where permitted.

We reserve the right to shorten or edit testimonials for clarity, grammar or length, provided the meaning is not misleadingly changed.

16. Photography and Video

Images and videos on the website may include course demonstrations, learners, tutors, tools, materials, completed work, training activities or academy facilities.

You must not copy, download, reuse or reproduce our photos or videos without permission.

Where customers or learners appear in photos or videos, we aim to obtain consent where appropriate.

If you believe an image or video has been used incorrectly, please contact us so we can review it.

17. Cookies

Our website may use cookies and similar technologies to improve the website, support functionality, analyse traffic, understand visitor behaviour and assist with marketing.

Some cookies may be essential for the website to work properly. Others may be used for analytics, advertising or performance tracking.

By using the website, you agree to the use of cookies where permitted by law and in line with our Privacy Policy and Cookie Policy where applicable.

You can usually control or disable cookies through your browser settings, although some parts of the website may not work correctly if cookies are disabled.

18. Privacy and Data Protection

We take privacy seriously.

Any personal information you provide through the website, booking system, enquiry forms or other contact methods will be handled in line with our Privacy Policy.

This may include information such as your name, email address, phone number, booking details, enquiry information and payment-related information.

We only use your personal information for legitimate business purposes, such as responding to enquiries, managing bookings, providing services, processing payments, sending course information and complying with legal obligations.

For more information, please refer to our Privacy Policy.

19. Website Availability and Security

We aim to keep the website available and working properly, but we do not guarantee uninterrupted access.

The website may be unavailable from time to time due to maintenance, updates, technical issues, hosting problems, security matters or circumstances outside our control.

You are responsible for using appropriate virus protection and security measures when accessing websites and downloading materials.

We are not liable for any loss or damage caused by viruses, malware, technical faults, downtime, data loss or website unavailability, except where liability cannot legally be excluded.

20. Limitation of Liability

To the fullest extent permitted by law, Trend Tiling & DIY Academy will not be liable for any loss or damage arising from use of this website, reliance on website content, website unavailability, third-party links or downloaded materials.

This includes, but is not limited to:

  • Loss of profit.

  • Loss of income.

  • Loss of business.

  • Loss of opportunity.

  • Loss of data.

  • Loss of goodwill.

  • Indirect or consequential loss.

  • Damage caused by reliance on general information from the website.

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot legally be excluded.

21. Indemnity

You agree not to misuse this website or its content.

If your misuse of the website, breach of these terms or unlawful actions cause claims, losses, damages, costs or expenses to Trend Tiling & DIY Academy, you may be responsible for those losses.

22. Changes to These Terms

We may update these Website Terms and Conditions from time to time.

Any changes will be posted on this page. The updated version will apply from the date it is published unless stated otherwise.

You should check this page occasionally to ensure you understand the current terms.

Continued use of the website after changes are published means you accept the updated terms.

23. Governing Law

These Website Terms and Conditions are governed by the laws of England and Wales.

Any disputes relating to this website or these terms will be subject to the courts of England and Wales.

24. Contact Us

If you have any questions about these Website Terms and Conditions, please contact us:

Trend Tiling & DIY Academy
Website: https://trendtilingacademy.co.uk/
Email: info@trendtilingacademy.co.uk
Phone: 07557 944 934

25. Agreement

By using this website, you confirm that you have read, understood and agree to these Website Terms and Conditions.